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AI Chat Assistant Temporarily Unavailable
Σύστημα: AI Bots
Κατάσταση: Επιλύθηκε
We are currently experiencing a temporary outage affecting the AI Chat Assistant on the onWebChat platform. During this time, the AI-powered chatbot feature is unavailable and will not respond to customer inquiries. Our team is actively working to resolve the issue and restore full functionality as quickly as possible.
Δημιουργήθηκε: 2026-07-23 17:05:00 | Επιλύθηκε: 2026-07-24 19:31:00Brief Performance Degradation
Σύστημα: All
Κατάσταση: closed
During an automatic upgrade of one of our microservices, the dashboard and live chat widget experienced brief downtime and intermittent slow performance. Our team worked quickly to resolve the issue and restore full service. We apologize for any inconvenience this may have caused.
Δημιουργήθηκε: 2026-06-23 11:11:58 | Επιλύθηκε: 2026-06-23 11:22:58Temporary Service Interruption
Σύστημα: All
Κατάσταση: closed
During the deployment of our new dashboard, some users may have experienced temporary downtime or difficulty accessing the system between 08:30 and 09:20 UTC
Δημιουργήθηκε: 2025-12-10 08:30:00 | Επιλύθηκε: 2025-12-10 09:19:08Email delivery issue
Σύστημα: Πίνακας ελέγχου εκπροσώπων
Κατάσταση: closed
We're currently experiencing problems sending outbound emails
Δημιουργήθηκε: 2025-09-29 06:52:56 | Επιλύθηκε: 2025-09-29 11:01:38Chat History issue
Σύστημα: Πίνακας ελέγχου εκπροσώπων
Κατάσταση: closed
Some users may have experienced an issue where agent messages were missing from the chat history. This issue has now been resolved
Δημιουργήθηκε: 2025-08-05 06:25:00 | Επιλύθηκε: 2025-08-05 07:30:36