Maintenance planifiée
Aucune maintenance planifiée pour le moment
Incidents en cours
Aucun incident en cours pour le moment
AI Chat Assistant Temporarily Unavailable
Système : AI Bots
Statut : Résolu
We are currently experiencing a temporary outage affecting the AI Chat Assistant on the onWebChat platform. During this time, the AI-powered chatbot feature is unavailable and will not respond to customer inquiries. Our team is actively working to resolve the issue and restore full functionality as quickly as possible.
Créé : 2026-07-23 17:05:00 | Résolu : 2026-07-24 19:31:00Brief Performance Degradation
Système : All
Statut : closed
During an automatic upgrade of one of our microservices, the dashboard and live chat widget experienced brief downtime and intermittent slow performance. Our team worked quickly to resolve the issue and restore full service. We apologize for any inconvenience this may have caused.
Créé : 2026-06-23 11:11:58 | Résolu : 2026-06-23 11:22:58Temporary Service Interruption
Système : All
Statut : closed
During the deployment of our new dashboard, some users may have experienced temporary downtime or difficulty accessing the system between 08:30 and 09:20 UTC
Créé : 2025-12-10 08:30:00 | Résolu : 2025-12-10 09:19:08Email delivery issue
Système : Tableau de bord des agents
Statut : closed
We're currently experiencing problems sending outbound emails
Créé : 2025-09-29 06:52:56 | Résolu : 2025-09-29 11:01:38Chat History issue
Système : Tableau de bord des agents
Statut : closed
Some users may have experienced an issue where agent messages were missing from the chat history. This issue has now been resolved
Créé : 2025-08-05 06:25:00 | Résolu : 2025-08-05 07:30:36