• Support
  • eCommerce
  • Good Practices
  • Live Chat Benefits

Prepare your live chat support for extra holidays load in 4+1 steps

Use onWebChat tools to be prepared for the increase in traffic in the live chat system nowadays.
It's easy. Let's see how you can do it in 4+1 steps...

Jaime S.

Nov 12,2020

  • Support
  • eCommerce

Live-Chat and eCommerce

Improve your customer support, get feedback from your customers, personalize your sales, and increase your followers on social media or subscribers on your mailing lists.
Let's see how all of the above can be done with just one tool...

Jaime S.

April 14,2020

  • Support
  • Good Practices

The Importance Of Customer Service For Your Company

Have you ever wondered how important customer support for your business actually is? It might be that you know but it’s worth checking some innovate tips! Learn how to build a long-lasting relationship ...

Jaime S.

January 8,2019

  • Support
  • Good Practices

Best Practices to improve your live chat service & customer satisfaction

We explain the steps needed to have best practices with your live chat support system and therefore to improve your customer satisfaction rates...

Jaime S.

November 27, 2018

  • Support
  • Good Practices

5 Live Chat Important Phrases That Need To Be Added To Your Canned Messages

We have listed what we believe are the most important topics that we must bear in mind when creating canned responses (chat shortcuts)...

Jaime S.

June 28,2018

  • Support
  • Live Chat Benefits

The Benefits of using Live-Chat services

Offering support through Live-chat services can incredibly improve your customers level of satisfaction. Still wondering why? Well, don’t worry, we’ll explain everything..

Jaime S.

April 26,2018

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