Elevating Customer Experience with AI Chatbots powered by ChatGPT
Artificial Intelligence (AI) has been revolutionizing industries worldwide, and customer service is no exception. Among the array of AI applications in this sector chatbots have made ..
Thodoris V.
May 23, 2023
Live Chat for Websites: Benefits and Why You Should Use It
In today's digital age, businesses are constantly looking for ways to improve their online presence and customer engagement. One of the most effective ways to do this is ...
Thodoris V.
April 18, 2023
5 Live Chat Strategies for a Better Customer Experience
Running a business means keeping your customers happy, improving their experiences, and retaining them. Doing so requires you to focus on ...
Thodoris V.
November 26, 2022
Prepare your live chat support for extra holidays load in 4+1 steps
Use onWebChat tools to be prepared for the increase in traffic in the live chat system nowadays.
It's easy. Let's see how you can do it in 4+1 steps...
Jaime S.
Nov 12,2020
Live-Chat and eCommerce
Improve your customer support, get feedback from your customers, personalize your sales,
and increase your followers on social media or subscribers on your mailing lists.
Let's see how all of the above can be done with just one tool...
Jaime S.
April 14,2020
The Importance Of Customer Service For Your Company
Have you ever wondered how important customer support for your business actually is? It might be that you know but it’s worth checking some innovative tips! Learn how to build a long-lasting relationship ...
Jaime S.
January 8,2019
Best Practices to improve your live chat service & customer satisfaction
We explain the steps needed to have best practices with your live chat support system and therefore to improve your customer satisfaction rates...
Jaime S.
November 27, 2018
5 Live Chat Important Phrases That Need To Be Added To Your Canned Messages
We have listed what we believe are the most important topics that we must bear in mind when creating canned responses (chat shortcuts)...
Jaime S.
June 28,2018
The Benefits of using Live-Chat services
Offering support through Live-chat services can incredibly improve your customers level of satisfaction. Still wondering why? Well, don’t worry, we’ll explain everything..
Jaime S.
April 26,2018