Payments Support

Do I have to pay to sign up?

No, payments are not required to sign up. When you sign up with us, you get a free Premium Plan for one month. You can use this time to try and test our software. After one month if you don't process a payment for the Premium Plan, your account will be turned into a Free Plan one.

Are there any discounts?

Yes, we do offer discounts for advance payments. You can get a 28% discount applied if you choose for a single 12-month payment or a 14% for 6-month payment. In addition, there is a discount (up to 60% off) based on the number of operators you want to add. Contact us for more details.

How can I pay?

You can pay by credit/debit card or PayPal. We don't accept American Express at the moment. Please bear in mind subscriptions are renewed automatically at the end of each billing period. There are no additional costs and you can cancel your subscription at any time.

Is there a white-label option?

Yes, on the Premium Plan you can hide onWebChat logo from your chat window.

Can I use my account on multiple domains?

Yes, you can use your onWebChat account on multiple domains (websites). You only pay per operator if you are on the Premium Plan.

In which languages is Operator Console available?

onWebChat Operator Console is available in the following languages: English, Swedish, German, French, Italian, Spanish, Portuguese, Slovenian, Greek and Turkish. Of course, you can set the texts for your chat window in any language you want.

We use cookies to ensure that we give you the best experience on our website.