System Status
Planned Maintenance
No planned maintenance at the moment
Open Incidents
No open incidents at the moment
Temporary Service Interruption
System: All
Status: closed
During the deployment of our new dashboard, some users may have experienced temporary downtime or difficulty accessing the system between 08:30 and 09:20 UTC
Created: 2025-12-10 08:30:00 | Resolved: 2025-12-10 09:19:08Email delivery issue
System: Agent Dashboard
Status: closed
We're currently experiencing problems sending outbound emails
Created: 2025-09-29 06:52:56 | Resolved: 2025-09-29 11:01:38Chat History issue
System: Agent Dashboard
Status: closed
Some users may have experienced an issue where agent messages were missing from the chat history. This issue has now been resolved
Created: 2025-08-05 06:25:00 | Resolved: 2025-08-05 07:30:36Network issue
System: Live Chat Widget
Status: closed
We experienced multiple brief network interruptions that may have temporarily affected connectivity to the chat widget and dashboard
Created: 2025-06-03 10:56:16 | Resolved: 2025-06-03 21:02:33Network issue
System: Agent Dashboard
Status: closed
We experienced multiple brief network interruptions that may have temporarily affected connectivity to the chat widget and dashboard
Created: 2025-06-03 10:56:16 | Resolved: 2025-06-03 21:02:33