No planned maintenance at the moment
No open incidents at the moment
System: All
Status: closed
During an automatic upgrade of one of our microservices, the dashboard and live chat widget experienced brief downtime and intermittent slow performance. Our team worked quickly to resolve the issue and restore full service. We apologize for any inconvenience this may have caused.
Created: 2026-06-23 11:11:58 | Resolved: 2026-06-23 11:22:58System: All
Status: closed
During the deployment of our new dashboard, some users may have experienced temporary downtime or difficulty accessing the system between 08:30 and 09:20 UTC
Created: 2025-12-10 08:30:00 | Resolved: 2025-12-10 09:19:08System: Agent Dashboard
Status: closed
We're currently experiencing problems sending outbound emails
Created: 2025-09-29 06:52:56 | Resolved: 2025-09-29 11:01:38System: Agent Dashboard
Status: closed
Some users may have experienced an issue where agent messages were missing from the chat history. This issue has now been resolved
Created: 2025-08-05 06:25:00 | Resolved: 2025-08-05 07:30:36System: Live Chat Widget
Status: closed
We experienced multiple brief network interruptions that may have temporarily affected connectivity to the chat widget and dashboard
Created: 2025-06-03 10:56:16 | Resolved: 2025-06-03 21:02:33