System Status
All systems operational
Live Chat Widget
Agent Dashboard
AI Bots
Planned Maintenance
No planned maintenance at the moment
Open Incidents
No open incidents at the moment
Chat History issue
System: Agent Dashboard
Status: closed
Some users may have experienced an issue where agent messages were missing from the chat history. This issue has now been resolved
Created: 2025-08-05 06:25:00 | Resolved: 2025-08-05 07:30:36Network issue
System: Live Chat Widget
Status: closed
We experienced multiple brief network interruptions that may have temporarily affected connectivity to the chat widget and dashboard
Created: 2025-06-03 10:56:16 | Resolved: 2025-06-03 21:02:33Network issue
System: Agent Dashboard
Status: closed
We experienced multiple brief network interruptions that may have temporarily affected connectivity to the chat widget and dashboard
Created: 2025-06-03 10:56:16 | Resolved: 2025-06-03 21:02:33Planned Maintenance
System: All
Status: closed
Server upgrade
Created: 2025-02-15 07:05:29 | Resolved: 2025-02-15 07:47:00AI Bot Response Delays
System: AI Bots
Status: closed
Some AI bot sessions are responding more slowly than usual due to service delays from OpenAI.
Created: 2025-02-13 19:36:54 | Resolved: 2025-02-13 20:53:00