Often, your visitors will request to have the chat history sent to their email. Sometimes, they might try to save it themselves. With the Chat to Email function, all of this is done easily and hassle-free.
Both visitors and operators can send the chat to an email address.
There are many reasons why this might be useful. For example, the chat might include support instructions on how to perform a task or contain an offer sent to a prospective customer.
Whatever the reason, onWebChat makes this process simple and straightforward.