Keep up with the latest product updates, live chat tips, and customer service strategies to grow your business.
Discover Advanced Visitor History and see how visitors interact with your site across sessions. Get page-by-page journeys, time-on-site insights, and CSV export options to deliver smarter support ...
Feb 13, 2026
A clearer, more enjoyable experience, designed for everyday work. We're excited to announce the launch of the new onWebChat dashboard, a major update focused on clarity, usability, and continuous improvement ...
Dec 24, 2025
We're excited to share that onWebChat's AI chatbot has been upgraded to GPT-5.1, the latest model from OpenAI. This update brings improved understanding, accuracy, and conversation quality — all designed to help your customers get clearer answers ...
Nov 26, 2025
We're excited to announce the brand-new native onWebChat app for iPhone — bringing the full power of onWebChat right to your pocket. Stay connected with your visitors, collaborate seamlessly with your AI bot, and resolve conversations faster, anytime, anywhere!
Aug 11, 2025
Expanding your business internationally means effectively communicating with customers in their own language. At onWebChat, we understand that language shouldn't be a barrier - it should be a bridge ...
Mar 18, 2025
Training an AI chatbot effectively is essential to ensure it delivers accurate, helpful, and engaging responses. This guide will walk you through the best practices for training AI chatbots ...
Oct 17, 2024
In the dynamic world of e-commerce, AI chatbots are transforming the way businesses interact with customers. These intelligent assistants provide 24/7 support ...
May 14, 2024
In an age where digital communication reigns supreme, AI chatbots have emerged as a revolutionary tool for businesses and individuals. These intelligent assistants ...
Nov 24, 2023
Artificial Intelligence (AI) has been revolutionizing industries worldwide, and customer service is no exception. Among the array of AI applications in this sector chatbots have made ...
May 23, 2023
In today's digital age, businesses are constantly looking for ways to improve their online presence and customer engagement. One of the most effective ways to do this is ...
April 18, 2023