Live Chat and AI Chatbot Pricing Plans

Monthly Semi-annually (12% OFF) Annually (25% OFF)

Agents 1

Free

Forever

Unlimited chats
1 agent
1 year of chat history
Triggers
Typing insights
File sharing
Departments

Pro AI

$8per agent / month

(billed monthly)

All features of the Free plan +

AI chatbot
AI text correction
White label
Unlimited chat history
Operating hours
Visitor history
Webhooks

Enterprise

Custom pricing

Everything in Pro +

Unlimited agents
Custom AI training
Dedicated onboarding
Priority support
Custom integrations

Enjoy the first month of the Pro AI plan free.

Plan comparison

Features	Free	Pro AI
White label
Operating hours
Webhooks
AI chatbot
AI-powered tools
Agents	1	Pay per agent
Chat history	1 year	Unlimited
Visitor history	1 day
Unlimited chats
Triggers
Chat ratings
Typing insights
File sharing
Visitors send chat to email
Visitor monitoring
Speech to text
Offline form
Pre-chat form
Chat shortcuts
Reply buttons
Multiple languages
Block visitors
Departments
Labels
Domain whitelist
Country visibility
Visitor information
Visitor navigation path
Transfer chat to another agent
Audio and visual notifications
SSL encryption
Android and iOS apps

Have a feature in mind?

Reach out to us. We may already support it, or we can explore adding it.

What is White-Label Live Chat?: White-labeling lets you remove the "by onWebChat" link from the bottom of the chat widget and replace the default header image with your own logo or brand icon. Your visitors will see a widget that looks completely native to your site - with no third-party branding visible.

White label is included in the Pro AI plan.
What is an AI chatbot?: Our AI chatbot uses OpenAI's GPT-5 model to deliver natural, human-like conversations. It can respond to your website visitors instantly, even when your team is offline. Training your AI is simple: add text manually, upload files, or let us crawl your website content.

Want to see it in action? Ella, our chatbot, is ready to chat in the bottom-right corner of this page.
Does the Pro AI plan include AI chat features?: Yes. The Pro AI plan includes access to our AI chatbot feature. AI credits are billed separately from the plan. When you sign up, you receive 50 free AI credits to get started. Each credit covers one complete chat session with a visitor. After your free credits are used, you can purchase more: $6 for 200 credits, $13 for 500, $24 for 1,000, $45 for 2,000, $110 for 5,000, and $210 for 10,000.
What are AI-powered tools?: While chatting with a visitor, our AI can enhance your message in one click: correct grammar and syntax, improve clarity and tone, or generate a new response from a short prompt. You review everything before sending. AI-powered tools are available on the Pro AI plan.
What are triggers?: Triggers are automatic pop-up messages based on visitor behavior. For example, you can show a message when someone stays on your pricing page for more than 15 seconds and ask if they need help.
What is visitor monitoring?: Visitor monitoring helps you track and analyze visitors in real time. You can view details such as country, city, browser, device, time on site, number of visits, and more.
What are Typing Insights?: Typing Insights let you see what visitors are typing before they click send. This gives you more time to prepare faster, more helpful replies.
Do I have to pay to sign up?: No. Signing up is free. When you register, you get a one-month free trial of the Pro AI plan, plus 50 AI chatbot credits. If you do not subscribe after the trial, your account automatically switches to the Free plan.
How can I pay?: You can pay by credit or debit card, or with PayPal. American Express is not supported yet. There are no hidden fees, and you can cancel your subscription at any time.

Features included in the Pro AI plan

AI chatbot

Answer visitors instantly with AI-powered conversations, 24/7, even when your team is offline.

AI text correction

Improve your replies in one click with smarter grammar, clearer phrasing, and better tone.

White label

Remove the "by onWebChat" link, add your logo to the chat header and make the widget fully yours.

Unlimited chat history

Access and review all past conversations anytime, so your team always has full context.

Operating hours

Set weekly online schedules for your team and AI chatbot to match your business availability.

Visitor history

See previous visits, browsing behavior, and interaction timelines to deliver more relevant support.

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Live chat and AI chatbot pricing for teams of any size

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