onWebChat keeps records of all chats between you and your customers. This allows you to review past discussions at any time to understand who you are addressing, what the issue or question was, and how you assisted them.
For Premium Plan users, chat history is available for the entire duration of your subscription. Free Plan users can access chat history for up to one year.
When chatting with customers, you often need to reference previous conversations. With our live chat service, you can access all previous chats through the chat window without the hassle of excessive scrolling.