What exactly is 'White Label' live chat?

It allows you to present the chat widget as your own proprietary tool. Your visitors will see only your brand colors and logo, with absolutely no 'Powered by onWebChat' links or third-party branding.

Can I fully remove the onWebChat branding?

Absolutely. On our Pro AI Plan the widget is 100% unbranded. It will look like a custom part of your website, keeping your visitors focused entirely on your business.

How do I activate the White Label feature?

It takes just a few clicks. In your Dashboard, go to Settings → Appearance and check the box for “Hide onWebChat logo”. Save your changes, and the branding is gone instantly.

Is White Label suitable for Agencies and Resellers?

Yes, perfectly. It allows agencies to resell or provide live chat services that look like their own in-house technology, helping you build trust and maintain a consistent professional image for your clients.

White Label Live Chat

White label live chat widget: no logo, no outbound links

Make live chat look like it was built into your website. With the Pro AI Plan you can hide the onWebChat logo and present a clean, branded widget that reinforces trust and keeps visitors focused on your business.

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Remove branding so the widget appears 100% yours.
Keep a consistent UX across landing pages and checkout.
Perfect for agencies and SaaS teams managing multiple sites.

White label live chat widget example (no branding)

Why white label live chat matters

Visitors are more likely to start a conversation when the chat looks native to your brand. White labeling improves trust, reduces friction, and keeps attention on your product, not a third-party logo.

Stronger brand trust

Show a consistent brand experience from landing page to chat—especially important for high‑intent visitors.

Cleaner UI

Remove the logo/link, reduce distractions, and keep the widget aligned with your site design.

Built for agencies

Deliver a branded chat experience for clients while keeping operations in one dashboard.

Frequently Asked Questions

What exactly is 'White Label' live chat?: It allows you to present the chat widget as your own proprietary tool. Your visitors will see only your brand colors and logo, with absolutely no "Powered by onWebChat" links or third-party branding.
Can I fully remove the onWebChat branding?: Absolutely. On our Pro AI Plan the widget is 100% unbranded. It will look like a custom part of your website, keeping your visitors focused entirely on your business.
How do I activate the White Label feature?: It takes just a few clicks. In your Dashboard, go to Settings → Appearance and check the box for “Hide onWebChat logo”. Save your changes, and the branding is gone instantly.
Is White Label suitable for Agencies and Resellers?: Yes, perfectly. It allows agencies to resell or provide live chat services that look like their own in-house technology, helping you build trust and maintain a consistent professional image for your clients.