onWebChat Now on iOS

Monitor Website Visitors in Real Time

Watch your traffic live as visitors browse your site. See who’s currently online and be ready to engage at the right moment.

Chat Seamlessly - or Take Over from the AI Bot

Start or continue conversations while on the go. If your AI bot is assisting a visitor, you can instantly step in when human help is needed — and hand the conversation back to the bot when you’re done.

Rich Visitor Profiles You Can Update

View and update visitor details — name, email, and additional info — so your team always has accurate, up-to-date context.

Full Chat History at Your Fingertips

Access previous conversations directly from the app to understand context and follow up confidently.

Faster Replies with Shortcuts

Reply in record time using the Shortcuts you’ve already set up on the web platform or create new ones right from the app for smooth, consistent messaging. Plus, with typing insights, you can see what visitors are typing before they hit send, giving you a head start on your response.

Block or Unblock Visitors

Stay in control. Block or unblock disruptive visitors right from your device.

Powerful, Flexible Notifications

Choose what you get notified about and how:

* New messages and new visitors
* Sound and vibration preferences
* AI bot conversations: notify only on the first visitor message, or on every visitor message

Make It Yours: Language and Theme

Pick your preferred language from 14 available options. Choose Light or Dark theme, or simply follow your device’s system theme.

Important Note about Notifications

To receive notifications when the app is in the background, you must stay logged in. If you log out, you will not receive any notifications.

Start Supporting Customers from Your iPhone Today

Experience fast, reliable, and flexible live chat on mobile with the onWebChat iOS app.

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