onWebChat Now Powered by GPT-5.1

We're excited to share that onWebChat's AI chatbot has been upgraded to GPT-5.1, the latest model released by OpenAI. This update brings a noticeable improvement in understanding, accuracy, and overall conversation quality — all designed to help your customers get clearer, more helpful answers.

And the best part?

There's nothing you need to do.

If you're already using the AI chatbot, you're automatically benefiting from GPT-5.1 starting today.

Smarter, more accurate answers

GPT-5.1 delivers better reasoning and improved contextual understanding. It handles follow-up questions more naturally and gives responses that feel more precise and relevant.

Improved multilingual support

The new model provides stronger performance across many languages, helping you serve international visitors with more natural and confident replies.

Better conversation flow

GPT-5.1 keeps track of context more effectively, allowing the chatbot to hold longer, more coherent conversations without losing important details.

Handles more complex queries

Whether it's product information, troubleshooting, or multi-step questions, GPT-5.1 is better at understanding and responding to more challenging customer requests.

Enhanced safety and reliability

The model includes updated safety features to ensure replies stay appropriate, helpful, and aligned with your brand tone.

No changes required — just continue using your AI bot

Existing Pro AI users now have access to GPT-5.1 automatically, at no extra cost.

New users simply need to enable the AI chatbot from the dashboard — nothing else is required.

A better AI experience, starting today

We're committed to giving your business the best AI tools possible, and upgrading to GPT-5.1 is an important step forward. We hope this enhancement brings even more value to your customer conversations.

If you have feedback or want to share your experience with the new model, we'd love to hear from you!