Answer Questions Faster
Resolve Cases on the Spot!
Shortcuts
As you probably know, many of the questions sent in by customers are repeated. This means you would have to repeat the same answers. With shortcuts, you save time because there is no need to type the same answers repeatedly.
Serve More Visitors
With our live chat, you can assist more visitors at the same time compared to when you are on the phone with them. There is normally some dead time between the messages you send and receive, so you can serve more customers simultaneously.
File Sharing
In customer support, sending and receiving files easily and instantly is of the utmost importance. This way you can avoid the email process and the chat proceeds much faster and more effectively.
Make Support Better
Make It Less Expensive!
