Start a Conversation with Them
Automatically!
Reduce Cart Abandonment
Ask your e-shop visitors if they are facing any problems during checkout.
How? By automatically starting a chat when your visitor is on this page for more than 5 minutes (you can set the time frame).
Help Choose What They Need
Often, customers cannot choose the right product on their own because they lack technical knowledge.
With live chat, you can assist them in choosing the product that best meets their needs.
Increase Order Value
Cross-selling and product suggestions are strategies that turned Amazon into the biggest online retailer.
Follow this successful strategy by suggesting products to your customers that complement the ones they are interested in buying.
Add a Personal Touch to
Every Conversation!
See Previously Visited Pages
With onWebChat, you can view the pages your visitors browsed before. This gives you a better idea of what they are looking for and helps you make a sale more easily.
See Previous Conversations
When you have hundreds of visitors or many operators, it’s practically impossible to recall what was said without chat history. Using chat history, you can offer personalized advice and suggestions to each and every customer.
See Customer Data and Previous Conversations
When you chat with a visitor through our live chat, you have valuable information at your disposal, such as their country, town/city, email, phone number, and other data collected by onWebChat.
