Auto Started Chats

Triggers are chat messages that are pushed automatically based on rules when a visitor is on your website.

For example you can start an automatic chat when your visitor is in the “checkout” page for more than a minute.

The rules around which an automatic chat will begin can be set by you very easily as well as the opening message that your visitor will receive.

onWebChat - livechat system support shortcuts
onWebChat - livechat system chat window (chat widget)

The dialog on the left is automati-cally started via auto started chats

Being able to begin an automatic chat in various locations that your users might find problematic is like having a salesperson politely assisting your customers.

In that way, you have the ability to offer top-quality sale services as well as support services to your customers.

* Auto started chats (triggers) is a feature available only to the Premium Plan users.

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