Auto Started Chats

Triggers are chat messages that are pushed automatically based on rules when a visitor is on your website.

For example you can start an automatic chat when your visitor is in the “checkout” page for more than a minute.

The rules around which an automatic chat will begin can be set by you very easily as well as the opening message that your visitor will receive.

onWebChat - livechat system support shortcuts
onWebChat - livechat system chat window (chat widget)

The dialog on the left is automatically started via auto started chats

Being able to begin an automatic chat in various locations that your users might find problematic is like having a salesperson politely assisting your customers.

In that way, you have the ability to offer top-quality sale services as well as support services to your customers.

* Auto started chats (triggers) is a feature available only to Premium Plan users.

We use cookies to ensure that we give you the best experience on our website.