Triggers are chat messages that are automatically sent based on rules when a visitor is on your website.
For example, you can start an automatic chat when a visitor is on the “checkout” page for more than a minute.
You can easily set the rules for when an automatic chat will begin and customize the opening message your visitor will receive.
Initiating an automatic chat in various locations where users might encounter issues is like having a salesperson politely assisting your customers.
This allows you to offer top-quality sales and support services to your customers.
* Auto-started chats (triggers) are a feature available only to Premium Plan users.