Live Chat Departments

Using departments you can group your operators and you will be sure that every chat is forwarded to the right operator!

Help your operators offer faster and more direct support

onWebChat - live chat feature departments
onWebChat - chat window (chat widget) visitor can choose department for better support

Offer better support with departments

Forward chats to the right operator, this way you will improve the efficiency and quality of your live chat support.

With departments you will be sure that all the questions will be answered by the right operators.

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