Connect onWebChat with BigCommerce

Add live chat to your BigCommerce store in seconds with onWebChat and start engaging directly with your visitors and customers.

BigCommerce Live Chat Installation Guide

Step 1 From your BigCommerce dashboard, go to Storefront Script Manager.

BigCommerce onWebChat installation – Script Manager

Step 2 Click the Create a Script button.

BigCommerce onWebChat installation – Create a Script

Step 3 Configure the script:

  • Set the script location to the footer.
  • Select the pages where you want the live chat widget to appear.
  • Set the chat script as Functional.
  • Paste the onWebChat widget code into the script field.
  • Click Save.

Don't have a Chat ID yet? Create a free onWebChat account.

BigCommerce onWebChat installation – paste widget code

Done! Your live chat widget is now live on your BigCommerce store.

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