no hidden charges
No payment is required to sign up. When you sign up, you get for free Premium plan for 1 month. After 1 month if you don't pay for Premium plan, you will downgrade to the Free plan.
You can pay by credit/debit card or PayPal. Subscriptions are renewed automatically at the end of each billing period. There are no additional costs. You can cancel your subscription at any time.
Yes, there is a 28% discount applied if you opt for a single 12 month payment (14% for 6 month payment). Also, there is a discount (up to 35% off) based on the number of operators you want.
Yes, on premium plan you can select the white-label option for a small extra fee (2€ /operator).
The user can refer to older chats and access information such as the operator who served the chat, the time it started and much more.
The operator can see in real time the visitors of his website, on which page they are and other information about them (country, city, time on website, number of visits etc. .). The operator can start a chat with the visitors manually or automatically.
Triggers are chat messages that are pushed automatically based on rules when a visitor is on your website. Suppose you have an online e-shop and that you want when a visitor is on the order page for more than 60 seconds, to auto-start chat, asking if he needs any help. This can be done very easily by triggers.
It is some visitor information shown on the chat page, such as the visitor country, how many times he has visited the website in the past and more.
This is the ability to hide the chat window when there are no connected operators. If this option is not selected, the offline form will be shown.
Typing insights allows you to see what your visitors type, before they click send button. This gives you more time to prepare the answer and customers will appreciate your quick response.