SIGN UP AND GET 1 MONTH PREMIUM PLAN FOR FREE!

no hidden charges

FAQ

Do I need to pay to sign up?

No payment is required to sign up. When you sign up, you get for free, the Premium plan for one month. After one month if you do not pay for Premium plan, you will downgrade to the Free plan.

How can I pay?

You can pay by credit/debit card or PayPal. Subscriptions are renewed automatically at the end of each billing period. There are no additional costs. You can cancel your subscription at any time.

Are there any discounts?

Yes, there is a 28% discount applied if you opt for a single 12-month payment (14% for 6-month payment). Also, there is a discount (up to 35% off) based on the number of operators you want.

Is there a white-label option?

Yes, on the Premium plan you can select the white-label option for a small extra fee (2€ /operator).

Feature comparison

 

Features

Chats
Chat history*
Visitor monitoring*
Triggers*
Typing insights
Android app
File sharing
Chat shortcuts
Block visitors
Visitor Information*
Visitor navigation path
Transfer chat to other operator
Encryption SSL
Audio and visual notifications
Multiple language

Chat Window

Hide chat window when offline*
Custom chat window titles
Color customization
Show image above chat window
Set window width/position
Draggable chat window
Offline form
Pre-Chat form

Billing

Monthly invoicing
Annual invoicing

Support

Live chat
Email
Phone
FREE
 
30 / month
90 days
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Features

Chats
Chat history*
Visitor monitoring*
Triggers*
Typing insights
Android app
File sharing
Chat shortcuts
Block visitors
Visitor Information*
Visitor navigation path
Transfer chat to other operator
Encryption SSL
Audio and visual notifications
Multiple language

Chat Window

Hide chat window when offline*
Custom chat window titles
Color customization
Show image above chat window
Set window width/position
Draggable chat window
Offline form
Pre-Chat form

Billing

Monthly invoicing
Annual invoicing

Support

Live chat
Email
Phone
PREMIUM
 
unlimited
3 years
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FAQ*

What is the chat history?

The user can refer to older chats and access information such as the operator who served the chat, the time it started and much more.

What is visitor monitoring?

The operator can see in real time the visitors of his website, on which page they are and other information about them (country, city, time on website, number of visits etc. .). The operator can start a chat with the visitors manually or automatically.

What are the triggers?

Triggers are chat messages that are pushed automatically based on rules when a visitor is on your website. Suppose you have an online e-shop and that you want when a visitor is on the order page for more than 60 seconds, to auto-start chat, asking if he needs any help. This can be done very easily by triggers.

What is the visitor information?

It is some visitor information shown on the chat page, such as the visitor country, how many times he has visited the website in the past and more.

What is hide chat window?

This is the ability to hide the chat window when there are no connected operators. If this option is not selected, the offline form will be shown.

What is typing insights?

Typing insights feature, allows you to see what your visitors are typing before they click send button. So you have more time to prepare the answer and customers will appreciate your quick response.