Do you have an agency plan for managing multiple clients?

There is no separate agency plan on the pricing page, but agencies are welcome and we do custom pricing. You can set your clients up on their own accounts and manage them, ask us for a custom rate and a single invoice when you bring several accounts, or simply refer clients and earn 25% of every payment they make.

Can I have the agency rate and the 25% commission on the same account?

No, it is one or the other per client account. If we discount the account, your margin comes from what you charge your client on top of it. If the client pays the public price, you earn 25% of every payment instead. Accounts on an agency rate are not counted in the affiliate commission.

Can I manage all my clients from one login?

Not yet. Every client website is its own onWebChat account, with its own dashboard, widget settings, AI training and chat history. You can hold a seat in each client account and sign in to the one you need. A single console across client accounts is on our list, and agency requests are what move it up.

Can I use one account for several client websites?

The widget will load on any site, but everything inside the account is shared: one inbox, one widget configuration, one AI training set and one chat history. For real clients use one account per website so nothing gets mixed.

Is the chat widget really unbranded for my clients?

Yes, on every paid plan. The 'by onWebChat' link is removed and you can put your client's logo or brand image in the chat header, so the widget looks native to their site. The dashboard your client signs into is still onWebChat branded.

Who pays for the subscription, the agency or the client?

Whichever suits you. The client can pay with their own card, or we can invoice you for the accounts you manage and you bill your clients the way you prefer.

For agencies and studios

Live chat and AI chatbot for agencies and their clients

Add a branded chat widget and an AI chatbot to every site you build. Either run the accounts for your clients on an agency rate, or just refer them and earn 25% of every payment for as long as they stay. One or the other, per client.

Start 14-Day Free Trial Ask for agency pricing

White label on every paid plan, no onWebChat link, your client's logo in the chat header.
An AI chatbot that trains itself from your client's website, then you review and correct it.
One account per client site, so inboxes, settings and history never get mixed.

White label chat widget on a client website, with no onWebChat branding

Two ways agencies work with us

Some agencies want to own the chat setup and keep it as a service they charge for. Others just want their clients handled and a share of the revenue. Both work, and every client account follows one of the two, never both at once.

1. You set up and manage the accounts

Each client website gets its own onWebChat account: its own dashboard, widget settings, AI training and chat history. You take a seat in each account and handle the installation, the chatbot training and the monitoring, the same way you already manage their hosting or their analytics.

Install the widget with one snippet, or the WordPress and OpenCart plugins.
Train the bot once, correct it from the analytics report every week.
Billing stays on your client's card, or we invoice you for all the accounts together.

2. You refer and earn 25%

Every onWebChat account, free ones included, has a referral link. A visitor who signs up within 90 days of clicking it is attributed to you, and you earn 25% of every payment that account makes, net of VAT, for as long as it keeps paying. Not only the first month.

No separate application, sign in to the affiliate dashboard with your onWebChat account.
Clicks, signups and earned commission are all in that dashboard.
Your client owns the account and the relationship, you keep the revenue share.

One or the other, per client account. An account is either on an agency rate or earning you commission. Take the rate when you run the chat as a service and bill your client for it: your margin is the difference between what we charge you and what you charge them. Take the commission when the client runs their own chat and you simply want paying for the introduction. Accounts on an agency rate are not counted in your affiliate commission.

What every client account gets

The same product on every plan, whether the client is a one-page portfolio or a busy shop.

White label widget

Remove the "by onWebChat" link and put your client's logo or brand image in the chat header. Included in every paid plan.

AI chatbot from their website

The setup reads the client's site and writes the first training set. You review it, test it in the dashboard and switch it on.

Shop integrations

WooCommerce and OpenCart plugins sync the catalogue into the bot's knowledge and let it answer "where is my order".

Live chat when a human is needed

Seats per person, departments, transfers, canned replies, and iOS and Android apps so your client answers from a phone.

Triggers and visitor monitoring

Open the chat after a few seconds on a page, on inactivity or when the visitor is about to leave, and watch who is on the site right now.

A weekly report you can forward

AI analytics show what the bot answered, where it failed and what to fix, with a draft answer you apply in one click.

What it costs

The public prices, the ones your client sees on the pricing page. Nothing is hidden from them and nothing changes because you are the one setting it up.

Free	1 seat, unlimited chats, 1 year of chat history
Pro	$8 per seat / month, white label, unlimited history, triggers, departments
AI agent	$17 / month, one seat plus the AI chatbot with 200 conversations a month
Longer cycles	12.5% off paying every 6 months, 25% off paying every 12 months

Inside a single account, seats get volume discounts: 5% from 2 seats, 10% from 4, 15% from 6, 20% from 8, 25% from 10, 30% from 14 and more above that. A 14-day free trial of the AI agent plus Pro, with 50 AI credits, starts every new account, no card needed.

Custom pricing for several client accounts

Seat discounts apply inside one account, so they do not help an agency running ten separate client accounts. That case we price by hand, and it is worth asking. Accounts on an agency rate earn no affiliate commission, so this is the route for clients you actually manage.

Tell us four things

How many client sites would start now, and how many over the next six months.
Live chat only, or the AI chatbot as well.
One invoice to you, or each client paying with their own card.
Whether your team needs to see all clients from one login.

Ask for agency pricing See the public plans

One thing to know before you start

An onWebChat account belongs to one website: one dashboard, one login email, one widget configuration, one AI training set. There is no single console that switches between client accounts yet, so each client gets their own account and its own login email, an alias such as you+clientname@youragency.com works fine. Most agencies keep the admin login, add the client as a seat, and hand the account over later if the client takes chat in house.

If one console across all your clients is what decides it for you, write to us and say so. We are counting how many agencies ask for it, and that count is what moves it up the list.

Frequently Asked Questions

Do you have an agency plan for managing multiple clients?: There is no separate agency plan on the pricing page, but agencies are welcome and we do custom pricing. You can set your clients up on their own accounts and manage them, ask us for a custom rate and a single invoice when you bring several accounts, or simply refer clients and earn 25% of every payment they make.
Can I have the agency rate and the 25% commission on the same account?: No, it is one or the other per client account. If we discount the account, your margin comes from what you charge your client on top of it. If the client pays the public price, you earn 25% of every payment instead. Accounts on an agency rate are not counted in your affiliate commission, so pick the one that fits each client and tell us which.
Can I manage all my clients from one login?: Not yet. Every client website is its own onWebChat account, with its own dashboard, widget settings, AI training and chat history. You can hold a seat in each client account and sign in to the one you need. A single console across client accounts is on our list, and agency requests are what move it up.
Can I use one account for several client websites?: The widget will load on any site, but everything inside the account is shared: one inbox, one widget configuration, one AI training set and one chat history. For real clients use one account per website so nothing gets mixed.
Is the chat widget really unbranded for my clients?: Yes, on every paid plan. The "by onWebChat" link is removed and you can put your client's logo or brand image in the chat header, so the widget looks native to their site. The dashboard your client signs into is still onWebChat branded. See white label live chat for the details.
Who pays for the subscription, the agency or the client?: Whichever suits you. The client can pay with their own card, or we can invoice you for the accounts you manage and you bill your clients the way you prefer.
How does the 25% commission work?: Sign in to the affiliate dashboard with your normal onWebChat account and copy your referral link. A visitor who signs up within 90 days of clicking it is attributed to you, and you earn 25% of every payment that account makes, net of VAT, for as long as it keeps paying. The dashboard shows clicks, signups and the commission earned, and we settle the payout with you.
Can I hand an account over to the client later?: Yes. The account belongs to the website, not to us and not to you. Change the admin login email to your client's, or ask us to do it, and everything stays in place: chat history, AI training, widget settings and subscription.
What does setting up a client actually take?: Paste one snippet in the site, or install the WordPress or OpenCart plugin. The AI setup then reads the website and writes the first training set, you correct what it got wrong, test it in the dashboard and switch the bot on. Ten minutes for a simple site.