White Label Live Chat

White label live chat widget: no logo, no outbound links

Make live chat widget look like it was built into your website. With the Pro AI Plan you can remove the 'by onWebChat' link, add your own logo or brand image to the chat header, and present a widget that feels like a native part of your site.

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Remove the "Powered by onWebChat" link — no trace of third-party branding.
Add your own logo or brand image directly in the chat header.

White label live chat widget example (no branding)

Why white label live chat matters

Visitors are more likely to start a conversation when the chat looks native to your brand. With white label, you remove third-party branding and add your own logo or image to the chat header — keeping attention fully on your product.

Stronger brand trust

Show a consistent brand experience from landing page to chat - especially important for high‑intent visitors.

Cleaner UI

Remove the "by onWebChat" link, add your own logo or image to the chat header, and keep the widget aligned with your site.

Built for agencies

Deliver a branded chat experience for clients while keeping operations in one dashboard.

Frequently Asked Questions

What exactly is 'White Label' live chat?: It allows you to present the chat widget as your own proprietary tool. You can remove the “Powered by onWebChat” link and set your own logo or brand image in the chat header — so visitors see only your brand, with no trace of third-party branding.
Can I fully remove the onWebChat branding?: Absolutely. On our Pro AI Plan the widget is 100% unbranded. You can also add your own logo or brand image to the chat header, making it look like a native part of your website.
Can I add my own logo to the chat header?: Yes. On the Pro AI Plan you can upload a small image or logo that appears in the chat header, replacing the default look with your own brand identity.
How do I activate the White Label feature?: It takes just a few clicks. In your Dashboard, go to Settings → Widget → Widget Settings → Appearance and check the box for ”Hide onWebChat logo”. Save your changes, and the branding is gone instantly.

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