Connect onWebChat with OpenCart
Other versions: OpenCart 4, OpenCart 2.3.x, OpenCart 2.0.x-2.2.x, OpenCart 1.5.x
What's New in This Version
Product Cards in the Chat
When the AI chatbot recommends products from your synced catalog, the chat widget shows them as small cards with the product photo, name and price, linking to the product page. Run a product sync after updating so your already synced products get their photo.
AI Order Status Lookup
Your chatbot answers "where is my order?" with live data from your store: current status, items, total and order history comments. Guests give the order number and the email used on the order; signed-in customers do not even need an order number. If your store uses the TMD Order Tracking extension, the bot also shares the tracking number and tracking link.
AI Product Sync
Your whole product catalog syncs automatically with the chatbot's AI training data, so onWebChat always knows the current name, price, description and availability of every product (availability matches exactly what your product pages show). Large stores choose the categories to sync, up to 15,000 products. No training texts to update by hand.
Works with Any Theme, Including Journal
The chat widget now loads independently of your storefront theme, so it works out of the box with the Journal theme and every other OpenCart theme, no extra configuration required.
Automatic Update Notices
The extension checks for new releases and notifies you right inside your OpenCart admin whenever an update is available, so you are always on the latest version.
OpenCart 3 Extension Installation Guide
Step 1 From the OpenCart Admin Dashboard, go to Extensions → Installer. Select the onWebChat extension (.zip file) and upload it.
Step 2 Go to Extensions → Extensions, select Modules from the dropdown. Find the onWebChat extension, click the + button, then click the pencil (edit) icon.
Step 3 Enter your Chat ID, select Enable, then click Save.
Don't have a Chat ID yet? Create a free onWebChat account.
Done! Your live chat widget now appears automatically on every page of your OpenCart store, no layout setup required.
Like onWebChat?
If you're enjoying this extension, we'd really appreciate a positive review on opencart.com. It helps us grow and continue improving the product.