Launch an AI assistant that learns from your website, docs, and FAQs to deliver accurate answers instantly. Keep your support team focused on high-impact conversations while AI handles repetitive questions.
Automate repetitive chats and free your team to focus on escalations, onboarding, and revenue-driving conversations.
Provide instant responses at any hour, reduce wait times, and keep prospects engaged even when your agents are offline.
Choose the exact shades to ensure your chat widget integrates perfectly with your brand's unique aesthetic.
Modify the widget's appearance, size, icons and positioning to fit your site's specific design requirements.
Start the right conversation at the right time with automated triggers based on page, visitor behavior, and time on site. For example, automatically send a message to a visitor who has spent more than 20 seconds on your checkout page. Use smart prompts to reduce drop-offs and increase trial sign-ups or checkout conversions.
No matter how a conversation starts, you have the key data needed to close the sale. Access comprehensive information about each visitor, including time spent on your site, previous visits, geographical location, and device type. For returning visitors, their entire chat history is displayed within the ongoing conversation page. You can also add internal notes to keep essential context at your fingertips.
Track the pages your visitors are browsing in real-time. onWebChat automatically categorizes them by activity level, current page, location, and more.
Get a complete view of your site's activity and proactively engage the high-intent visitors that matter most.
Deliver seamless customer support on the go with our native Android and iOS apps.
Monitor and chat with visitors, follow AI bot conversations, and step in when needed.
Use saved replies, block unwanted visitors, review chat history, switch to dark mode, and customize notifications—all from your phone.
Use our customizable pre-chat form to gather essential visitor information right from the start - saving you time, reducing back-and-forth questions, and ensuring you have everything you need to deliver a faster, higher-quality first response.
Capture every opportunity, even when your team is offline. Our system automatically converts after-hours messages into tickets, sent straight to your email and dashboard.
Manage inquiries from one central hub and follow up faster to close more deals.
Organize agents into departments so customers reach the right expert on the first try. Scale your support operation with cleaner routing and faster resolution times.
Collect ratings after every conversation to measure satisfaction and coach your team using real customer feedback.
Improve quality continuously with data-backed insights.
Start your free trial and give your team faster workflows, smarter automation, and better customer conversations from day one.
